For us to better serve you, we have streamlined the support requests via the Online Ticket System.
Every support request is assigned with a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Provide as much detail as possible to verify your account.Open a New Ticket
Report here for non-working PPC or Epins and missing or non-working Promo code bonus from Top Up promosOpen a New Ticket
Feel free to ask us anything about Massive.Open a New Ticket
Unable to Access Game, High Latency, Game Crashes.Open a New Ticket
Check the status of your report via this section.Check Ticket Status